This feature is needing bussiness license or up.
What is product and where it can be used?
If are selling few products groups (example). Like 1 and 2. 1 consists of numbers, legos, Sheeps, and product 2 consist of Castle, Farm, Flat. So we have in general two departments.
1 and 2 products would be
So if customer chooses legos chat would be automatically assigned to 1.st department.
How it works?
- Go to "Settings" => "Chat configuration" => "Product" and enable module.
- When product module is enabled in embed code generation window will appear product selection box.
- If department is chosen all assigned department products will be shown.
- If department does not have a product, department selection field will be shown.
- Also you can choose what products separately should be shown.
- Have in mind that that only product or department selection can be shown at any single time.