The introduction of the software is effortless and its appearance is easy to adapt to your web site's compatibility.
Compatible with all known operating systems and devices.View Demo
One operator can handle any number of live chat sessions at the same time. Each session runs in a separate room tab in the Operator Console. Operators can accept or forward all incoming live chat requests easily.
The chat operator may have either own or departmental, frequently asked or used responses and message templates. Chat templates can be used easily in conversation.
A wide range of filtering options for monitoring and reporting is available, all functions are readily accessible via the reporting tool to an easy-to-read chart display.
SunChat is a modern chat channel for web sites. Whether it is an online store, a public service channel, or a community website, it is always easy for the operator and the user of your website to start and run the conversation. When the operator is offline, you can direct the visitor's contact form.
SunChat is also a modern group tool that allows you to manage conversations between different departments or groups. You can accurately limit the functions of a visitor to a web site between departments, for example, direct a visitor to a conversation directly to a built-in FAQ, system or questionnaire before opening the conversation.
Clean, easy to use and administrate. Available on all devices.
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"Webmaster Finland uses SunChat as part of customer service and streamline teamwork. Looks great!"